Answer:  No because your mortgage lender will refuse to discharge.

Answer:  No, it is not. Payment should be made directly to the financial institution. We will then ask them to confirm that the balance has been settled so we can set in motion the process to obtain a discharge.

Answer: If your mortgage lender is an individual then yes, it is possible. However, they will have to come to one of our nine offices to meet an attorney or a notary qualified to receive mortgage discharges. We will arrange an appointment with them and their identity will be verified by the attorney. An additional fee of $50 will be added to your account.

Answer: If you provide the address of the property you have mortgaged and the name of your lender, we will be able to find your mortgage deed.

Answer:  You will receive regular updates by email on the status of your case. You will receive the following notifications:

– Notification of opening of your case and communication with professionals in charge of your case;

– Notification of analysis of your case and confirmation of its status;

– Notification of receipt of your discharge and post to the registry office.

– Notification confirming that your discharge is published and case closure. 

Answer:  It will depend on your financial institution. By law, your financial institution must provide a discharge within 45 days of receiving your request. Following that, there is an additional period of 20 to 45 days to produce the discharge. Therefore, there is a period of 2 to 3 months in total to process a discharge.

Answer: Your property is attached to your mortgage until it is discharged on the government official registers (registry office). It is therefore mandatory to obtain a discharge and to register it to give it full effect.

Answer:  The payment you have made will be kept until the work is complete. Only the amount requested by the government will be deducted from the amount received. If for any reason your case is not settled, you will receive a full refund.

Answer:  We will designate a person responsible for your case as soon as you start the process. You will receive an email with the name of the person, as well as their telephone number and email address. You will be able to communicate directly with them at any time and receive regular updates.

Answer:  Yes, we can write to your notary, confirming our commitment to obtain and publish the discharge if we receive confirmation from the financial institution that the balance is and will remain $0. An additional $50 fee is applicable.

Answer:  When we send a request to obtain your balance to the financial institution, we also ask them to block and close the margin allowing the withdrawal of additional funds. We can then prepare the discharge once we receive confirmation.

Answer:  We look for the cadastre number of the mortgaged property to search the publications registry on your building. After analyzing and checking that the discharge we are about to draft meets the criteria to have full value, we ask your mortgage lender to confirm that there is no amount owed to them with regards to your mortgage and we will ask, if required, to block any new balance coming out until the discharge has been obtained. We then prepare a discharge that we forward to the mortgage lender. Upon receiving the document, we publish it on the relevant registry office and request the deletion of the mortgage charge against the property. The land registry then confirms that the deletion is final. We will then notify you that your case can be closed.